Page 162 - SP2025

Strategic Plan 2025 - 2030 | MEITD

Annual Target
Strategic Objective Performance Measure Strategic Initiative Outcome
2025 2026 2027 2028 2029 2030
management, and
compliance monitoring.
• Improved Efficiency →
• Service Excellence Faster, more
Program responsive, and
• Stakeholder streamlined processes.
Engagement and • Higher Stakeholder
Feedback Mechanisms.
Percentage of services (agencies/gov) Satisfaction →
delivered digitally or Enhanced accessibility,
Enhance Service Delivery 85% 85% 85% 85% 85% 85% • Develop comprehensive transparency, and
through innovative SOP and procedures.
platforms. • Implement best engagement.
Resource
practices in SCS. • Optimized → Better
Utilization
allocation of time,
manpower, and
technology.
•
• Training Needs Analysis
Improvement in staff • Annual training plan.
Enhance Human Resource performance ratings over 85% 90% 90% 90% 90% 90% • Staff training – in-house
Development
time (E-Prestasi). training, public training.
• On-The-Job Training\
• Coaching
• Integrity Pledge and A high-performing, ethical,
Awareness Programs and service-driven MEITD
• Wellness programs, that delivers quality
Internalized Shared Values Culture Rating Index 85% 85% 85% 90% 90% 90% mental health support, education, innovation, and
and work-life balance talent development for
initiatives. Sarawak’s sustainable
• Team-Building Activities growth
and Retreats

©2025 Ministry Of Education, Innovation And Talent Development Sarawak 146