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Strategic Plan 2025 - 2030 | MEITD





                                                                                Annual Target
            Strategic Objective        Performance Measure                                                      Strategic Initiative     Outcome
                                                              2025     2026    2027    2028    2029     2030

            Strategic Pillar: Regulatory Policy

                                                                                                                                         •   Improved Governance
                                                                                                                                             and Compliance →
                                                                                                                                             Clear, well-structured
                                       Number of New or                                                                                      policies ensuring
            Comprehensive Policies and   Updated Policies and    2       2       2        2       3       3                                  transparency,
            Regulatory Frameworks
                                       Regulations formulated                                                   •   Policy Development       accountability, and
                                                                                                                •   Stakeholder              adherence to
                                                                                                                    Consultation             regulations.
                                                                                                                •   Policy Review        •   Stronger Institutional
                                                                                                                •   Capacity Building for    Frameworks →
                                                                                                                    Compliance               Enhanced coordination
                                                                                                                •   Compliance Monitoring    and consistency across
                                                                                                                    Systems                  education, innovation,
                                                                                                                •   Annual Policy Impact     and talent development
            Strengthen Policy          Regulatory Compliance                                                        Reports                  sectors
            Implementation, Monitoring,   Rates                  -      75%     85%     95%      95%     95%    •   Policy Refinement Task   •   Enhanced Stakeholder
            and Quality Assurance                                                                                   Force                    Confidence → Well-
                                                                                                                                             defined regulatory
                                                                                                                                             frameworks fostering
                                                                                                                                             trust among institutions,
                                                                                                                                             industry, and the public.

            Strategic Pillar: Operational Excellence
                                                                                                                                         •   Seamless       User
                                                                                                                •   Customer Survey          Experience       →
                                                                                                                •   Service Excellence       Simplified   processes
                                                                                                                    Training                 and        enhanced
            Enhance Customer           Customer Satisfaction                                                    •   Stakeholder Feedback
            Satisfaction               Index                   85%      85%     85%     85%      85%     85%        Platform             •   accessibility of services.
                                                                                                                                             Proactive
                                                                                                                                                            Issue
                                                                                                                •   Regular Stakeholder      Resolution  →  Timely
                                                                                                                    Engagement Sessions      response  to  feedback,
                                                                                                                •   Transparency Initiatives


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