Page 133 - SP2025

Strategic Plan 2025 - 2030 | MEITD

Centralized Digital Service Portal

Develop and maintain a comprehensive online Performance Monitoring Dashboard
platform that integrates MEITD ’s key services,
enabling easy access for stakeholders. Create a real-time dashboard to track digital
service performance, usage metrics, and
Process Automation Project stakeholder feedback.

Identify high-volume administrative tasks and
automate them to improve speed and
The digitalization of services is a key enabler
accuracy in service delivery.
for MEITD to deliver modern, efficient, and
Data Analytics Integration inclusive services aligned with the demands of
a tech-driven world. By embracing digital
Implement analytics tools to monitor service transformation, MEITD not only enhances its
performance, track usage trends, and identify operational efficiency but also strengthens its
areas for improvement. ability to serve stakeholders effectively,
Cybersecurity Infrastructure Upgrade contributing to Sarawak ’s broader goals of
innovation and sustainable development. This
Strengthen IT systems to ensure the privacy strategic objective positions MEITD as a
and security of digital interactions and forward-thinking, technologically empowered
stakeholder data. ministry capable of addressing current and
future challenges.
Digital Skills Training Program

Offer training workshops for MEITD staff and
stakeholders to ensure the effective use of
new digital tools and platforms.

©2025 Ministry Of Education, Innovation And Talent Development Sarawak 117