Page 17 - AnnualReport2014
P. 17
CorPoraTE ProgrEss
CusToMEr sErViCE & disTriBuTion
disTriBuTion sYsTEM
Distribution Section is responsible for the maintenance of the watermains, communication pipes, pipe
appurtenances and the operation of Booster Stations/Pumping Stations at Deshon, Teku, Stabau, Mile 19,
Sibu West, Miles 13, Pasai Siong and Sibu Jaya. The number of watermains, communication pipes and
pipe appurtenances repaired/renewed during the year are as follows:-
Water Mains, Communication Pipes and Pipe appurtenances and Meters
repaired/renewed/replaced in 2014.
Particulars Repaired Renewed/Replaced
Watermains 629 nos. 7,720 metres
Communication Pipes 2,419 nos. 694 nos.
Pipe Appurtenances 131 nos. 468 nos
Meters 111 nos. 530 nos.
The Flushing Section had carried out 2,861 number of lushings during the year throughout the
distribution system to ensure clean water was supplied to the customers.
non-rEVEnuE WaTEr
The Board’s Non-Revenue Water (NRW) for the year was recorded at 30.47% (which accounts for 14,260
megalitres), as compared to 33.29% (which accounts for 15,843 megalitres) the previous year. The graph
below shows the NRW levels for year 2002 – 2014.
17
CusToMEr sErViCE & disTriBuTion
disTriBuTion sYsTEM
Distribution Section is responsible for the maintenance of the watermains, communication pipes, pipe
appurtenances and the operation of Booster Stations/Pumping Stations at Deshon, Teku, Stabau, Mile 19,
Sibu West, Miles 13, Pasai Siong and Sibu Jaya. The number of watermains, communication pipes and
pipe appurtenances repaired/renewed during the year are as follows:-
Water Mains, Communication Pipes and Pipe appurtenances and Meters
repaired/renewed/replaced in 2014.
Particulars Repaired Renewed/Replaced
Watermains 629 nos. 7,720 metres
Communication Pipes 2,419 nos. 694 nos.
Pipe Appurtenances 131 nos. 468 nos
Meters 111 nos. 530 nos.
The Flushing Section had carried out 2,861 number of lushings during the year throughout the
distribution system to ensure clean water was supplied to the customers.
non-rEVEnuE WaTEr
The Board’s Non-Revenue Water (NRW) for the year was recorded at 30.47% (which accounts for 14,260
megalitres), as compared to 33.29% (which accounts for 15,843 megalitres) the previous year. The graph
below shows the NRW levels for year 2002 – 2014.
17
