Page 23 - Swb_2016

CORPORATE PROGRESS

CUstOMer serViCe & DistriBUtiOn

DistriBUtiOn sYsteM
Distribution Section is responsible for the maintenance of the watermains, communication pipes, pipe
appurtenances and the operation of Booster Stations/Pumping Station at Deshon, Teku, Stabau, Mile 19,
Sibu West, Miles 13, Pasai Siong and Sibu Jaya. The numbers of watermains, communication pipes and pipe
appurtenances repaired/renewed during the year are as follows:-

Water Mains, Communication Pipes and Pipe appurtenances and Meters
repaired/renewed/replaced In 2016

Particulars Repaired Renewed/Replaced
Watermains 1,034 nos. 3.347 km
Communication Pipes 2,923 nos. 908 nos.

Pipe Appurtenances 148 nos. 16 nos
Meters 101 nos. 315 nos.

The Flushing Section had carried out 2,961 numbers of lushing during the year throughout the distribution
system to ensure clean water was supplied to the customers.

nOn-reVenUe Water
The Board’s Non-Revenue Water (NRW) for the year was recorded at 35.11% (which accounts for 18,636
megalitres), as compared to 32.20% (which accounts for 15,947 megalitres) the previous year. The graph below
shows the NRW levels for year 2000 – 2016.

non-rEVEnUE WaTEr ( 2000 - 2016 )

Sibu Water board 21