Page 2 - DevelopmentSynergy

Sarawak Civil Service

Vision Common

A World Class Shared Values
Civil Service • High Integrity

• Respect for Others
Mission • Obedience to the Law

Our mission is to transform the Civil • Kind and Caring
Service through High Performance Team • Professional Work Ethic
and Excellent Service Delivery.
• A sense of Urgency and Timeliness
We will undertake to: • Team Spirit
• Work hand-in-glove with the • Action and Result-Oriented
leadership of the State;
• Accelerate the holistic development
of the State;
• Preserve multi-racial harmony
amongst our people;
• Plan, implement and monitor
projects eficiently and effectively;
• Enhance organisational and service
excellence through efficient and Contents
effective work procedure and
systems; • Foreword 2 - 3
• Engage and delight customers • Journey of Transformation 4 - 11
through business-friendly processes;
• Nurture a working environment that • Human Capital Development 12 - 23
generates creativity and innovation; • Culture of Integrity and Professionalism 24 - 43
and
• Develop professional and personal • Service Delivery Excellence 44 - 65
skills and competencies through best • Building the Future Together 66 - 75
practices and life-long learning.