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We are having this pattern of change and the civil service has been able to
adopt it. Undoubtedly, the best mechanism to bring about smooth changes is
the interaction between politicians and members of the civil service.
The civil service, as an institutional memory and reservoir of data, which
can serve as the basis for designing better approach in the implementation of
the development machinery, will become not only the implementer but also the
stabilizer of change in the future. In other words, the civil service may have
to play a different role primarily to make the people a bit more moderate and
realistic in dealing with the government. For example, civil servants, in preparing
the people for change, must be prepared to interact more and more with the
people by having dialogues, talks and discussion with them. Besides, they must
convince the people including those having middle level education that they
must involve in the process of change.

Feeling of Care for Rakyat

It is also important that members of the civil service must cultivate a feeling
of care or if I can call it a feeling of love for the rakyat as they will come more
and more in contact with them. It is this kind of relationship that will continue
to make our democracy working smoothly in the future. Members of the civil
service, who are well armed with good knowledge, records, precedents and high
education, have the ability to anticipate good policies and
translate them into good management and delivery system.
Obviously, if members of the civil service can translate
policies into good management and eficient delivery system in
a working democracy, it doesn’t matter what party comes into
power in a country. Of course, the party must have transformed
itself to become a responsible party in power to ensure that
the country will run smoothly. In other words, members of
the civil service must not only transform the service but the
government and environment as a whole. This is the kind of
scenario that members of the civil service must have when
we talk about change and transformation in the public sector
and the government.




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